Returns & Exchanges
At Sea Bags, we want you to be completely satisfied with your handcrafted sail cloth purchase. If your item isn't quite right, we offer returns and exchanges on unused, non-custom products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Ship Your Sail Bag
Drop off your package at any authorized carrier location, ensuring all original tags are attached and the product is in its original condition.
- 4.Receive Your Refund
After our workshop team inspects the returned item, we will process your refund to the original payment method or ship out your new exchange within 7-10 business days.